FaceTime Group calling
Hi, my name is Aedyn and I am having trouble with calling groups on my iPhone and I wanted to see if you can help me
iPhone X, iOS 16
Hi, my name is Aedyn and I am having trouble with calling groups on my iPhone and I wanted to see if you can help me
iPhone X, iOS 16
Hi aedyn181,
Thank you for participating in the Apple Support Communities. We understand you're having trouble with Group FaceTime calls. You'll want to make sure you're following the steps in this article: Use Group FaceTime on your iPhone, iPad, and iPod touch.
"To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS. on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.
Start a Group FaceTime call from the FaceTime app
You can add up to 32 people to a Group FaceTime call."
Also, this article has some relevant steps that may help: If you can't make or receive a FaceTime call on your iPhone or iPad.
"Check whether a FaceTime feature is available
Update your FaceTime settings after you set up a new device
If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:
If you have issues with Messages after you set up a new device, you can also update your Messages settings.
Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.
If you still need help
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
5. Go to Settings > General > Date & Time and turn on Set Automatically.
7. Update your device to the latest version of iOS or iPadOS."
We hope this helps.
Take care.
Hi aedyn181,
Thank you for participating in the Apple Support Communities. We understand you're having trouble with Group FaceTime calls. You'll want to make sure you're following the steps in this article: Use Group FaceTime on your iPhone, iPad, and iPod touch.
"To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS. on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.
Start a Group FaceTime call from the FaceTime app
You can add up to 32 people to a Group FaceTime call."
Also, this article has some relevant steps that may help: If you can't make or receive a FaceTime call on your iPhone or iPad.
"Check whether a FaceTime feature is available
Update your FaceTime settings after you set up a new device
If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:
If you have issues with Messages after you set up a new device, you can also update your Messages settings.
Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.
If you still need help
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
5. Go to Settings > General > Date & Time and turn on Set Automatically.
7. Update your device to the latest version of iOS or iPadOS."
We hope this helps.
Take care.
FaceTime Group calling