My home bottom key is not functioning and it's not permitting me to open my phone iphone 7plus

My home bottom key is not functioning and it's not permitting me to open my iphone 7plus

Posted on Feb 23, 2023 7:09 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 23, 2023 10:34 PM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Feb 23, 2023 10:34 PM in response to kofiad

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My home bottom key is not functioning and it's not permitting me to open my phone iphone 7plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.