I am constantly getting the notification "no network detected" on my apple tv. My internet is working fine and other apple devices are connected and working. Is there something that I can do to have it stop?
I have restarted the TV, restarted modem, and router. What else can be tried?
Hi dphelps,
Thanks for posting here in Apple Support Communities. You've done some great troubleshooting so far to get this sorted out. Let's also have you check out the article listed here: If your Apple TV can't connect to Wi-Fi - Apple Support
Connect to Wi-Fi
If your Apple TV has an Ethernet port, make sure your Apple TV isn't connected to an Ethernet cable. If you're using an Ethernet cable, you won't see the option to connect to Wi-Fi.
Go to Settings > Network, then choose a Wi-Fi network to join. If asked, enter your Wi-Fi password. If you don't know your password, learn what to do.
If you want to connect to a captive network
Apple TV supports captive networks, which are networks that require an additional or secondary login. To connect to one of these networks, update your Apple TV to the latest software. Then use the steps above to connect to Wi-Fi. During setup, your Apple TV will prompt you to continue on your iPhone or iPad. Select Continue on iPhone or iPad, then follow the onscreen instructions on your device to complete setup.
If there's a problem connecting to the network, or if you get a password error
On the Apple TV menu, go to Settings > Network > Wi-Fi. Select your current Wi-Fi network and click Forget Network. Press Menu or the Back button on your Apple TV Remote. Then select Network again and select your Wi-Fi network to connect.
If you want to switch from an Ethernet connection to Wi-Fi
Unplug the Ethernet cable from your Apple TV. You might have to wait several minutes for the Apple TV to notify you that you can join a Wi-Fi network.
Kind regards.
Hi dphelps,
Thanks for posting here in Apple Support Communities. You've done some great troubleshooting so far to get this sorted out. Let's also have you check out the article listed here: If your Apple TV can't connect to Wi-Fi - Apple Support
Connect to Wi-Fi
If your Apple TV has an Ethernet port, make sure your Apple TV isn't connected to an Ethernet cable. If you're using an Ethernet cable, you won't see the option to connect to Wi-Fi.
Go to Settings > Network, then choose a Wi-Fi network to join. If asked, enter your Wi-Fi password. If you don't know your password, learn what to do.
If you want to connect to a captive network
Apple TV supports captive networks, which are networks that require an additional or secondary login. To connect to one of these networks, update your Apple TV to the latest software. Then use the steps above to connect to Wi-Fi. During setup, your Apple TV will prompt you to continue on your iPhone or iPad. Select Continue on iPhone or iPad, then follow the onscreen instructions on your device to complete setup.
If there's a problem connecting to the network, or if you get a password error
On the Apple TV menu, go to Settings > Network > Wi-Fi. Select your current Wi-Fi network and click Forget Network. Press Menu or the Back button on your Apple TV Remote. Then select Network again and select your Wi-Fi network to connect.
If you want to switch from an Ethernet connection to Wi-Fi
Unplug the Ethernet cable from your Apple TV. You might have to wait several minutes for the Apple TV to notify you that you can join a Wi-Fi network.
Kind regards.
Verify that the message is formatted in the typical Apple TV notification style, else the message may not be from Apple TV, but overlayed from the TV instead.
no network detected apple tv
