Pinned NOTES not syncing in iOS 16.3.1

Since update, pinned Notes not syncing, instead creates a new Note that is not pinned.


Syncing worked fine previously on MacBook, iPad, iPhone for all pinned NOTES.


All devices set up correctly for iCloud and have synced correctly for years until now.

Posted on Feb 22, 2023 6:07 AM

Reply
2 replies

Feb 23, 2023 8:14 AM in response to jcollierkc

Hello jcollierkc,


Welcome to Apple Support Communities!

We want to help get the Notes to sync without issue again.

Try the steps here to ensure you're still signed in with the correct account to sync the Notes:

"Set up iCloud for Notes on your iPhone, iPad, or iPod touch

  1. On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
  2. Do one of the following:
    • iOS 16, iPadOS 16, or later: Tap Show All, tap Notes, then turn on Sync this [device].
    • iOS 15, iPadOS 15, or earlier: Turn on Notes.

To view notes stored in iCloud, open the Notes app. In the Folder list, select All iCloud or a folder in the iCloud section."


This Apple Support page has the full details: Set up iCloud for Notes on all your devices - Apple Support

If the issue continues, try restarting all involved devices and then testing again. You could also make sure all devices are fully updated. Or did you make any other changes to your account or settings that might cause this?


We hope this helps to isolate what is causing the notes to not sync normally.

Please let us know if you have further questions.

Cheers!

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Pinned NOTES not syncing in iOS 16.3.1

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