I want to zero my account balance.

BhhMaryCole Said:

"I want to zero my account balance."

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How to Zero-Out the Balance:

A. Purchase something that is more than what is in your account.

Or...

B. Contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance

Then change your location to where it should be..

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hi there!

To do this, contact Apple Support.

Jack