Greetings,
I've been encountering issues with courses published in Storyline 360 after the recent Ventura 13.2.1 update.
If the course has multimedia in it (.mp3 or .mp4) Safari blocks the content and doesn't load the slide (looks to be happening with multimedia that is set to autoplay).
Is anyone else experiences this?
Also, what could be causing this to occur?
Hey John, thanks for the reply. I can confirm content-blocker for the domain was off and a few co-workers reported the same issue to me as well. I can also confirm it only happens when I add a .mp4 file to the course (if the file is removed, it works).
If you are sufficiently motivated, you could enable Safari's Develop menu and examine the page source in an effort to determine the reason it is not loading.
You can show or hide the Develop menu in Safari's Preferences... menu > Advanced tab.
Fixing it is another matter though. Are you able to edit that website?
Please read If Safari on Mac doesn't open a webpage or isn't working as expected - Apple Support. The behavior you describe might be caused by a content-blocker, so try disabling it for that website.
Storyline 360 SCORM files not loading in Safari after new OS update.
