Game not loading

the game Wild Frontier will not load on my iPhone 13 Pro Max. It starts on the white screen and then shuts down and takes me back to my phones main screen. How can we get this corrected?

iPad, iPadOS 16

Posted on Feb 19, 2023 02:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2023 09:20 AM

Thanks for posting your question to the Apple Support Communities CharChar1968,


For issues isolated to a specific app, the following steps often lead to a solution:


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps!

1 reply
Question marked as Top-ranking reply

Feb 21, 2023 09:20 AM in response to CharChar1968

Thanks for posting your question to the Apple Support Communities CharChar1968,


For issues isolated to a specific app, the following steps often lead to a solution:


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps!

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Game not loading

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