Verify purchase on child account

I am having the exact same issue. My 8 year old want an in app purchase. 1) i do not get the notifications for approval. 2) if i turn purchase approval required off, her ipad says verify payment method but i cannot click on anything to do that on her ipad (‘contact family organizer’). Payment methods on my phone have all been updated. I rebooted several times… please somebody help ‘cause i am desperate.

Apple... this appears to be a rather dated issue, AND yes, I'm experiencing the same behavior across each iPhone 14 in my household - all my kids' phones. I'm guessing you're also losing a good chunk of change in revenue due to this software bug. When will you fix it? We need your help. Help us!

I never got this to work. I just don’t buy anything for my kids on the app store anymore. If Apple won’t fix it, they must not want our money that badly.

I had this same issue trying to set up an ipad for my kids account - i resolved it by adding a another payment method to my own account (the existing payment method was working fine, not sure why i needed to modify anything)

So, simply adding another payment method and then reordering my old one as the default again resolved the issue. Theres no way i would have thought I needed to do that. Seems like a bug.

The issue is when the phone is in horizontal mode instead of portrait and some games lock the screen in horizontal. In that mode for some reason the verify link doesn’t fire. By going into settings/Apple ID/shipping payment, you can verify it in portrait mode/vertical.

Hey there jenmark678,

We'd like to help.

Try updating the payment method on your account and device first, just in case there's an issue with the payment. Use the steps here for your payment method:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

If you need to update, add, or remove a payment method continue with these next set of steps:

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.

If you need to change or update your Apple ID payment method - Apple Support

Once you check these details, go ahead and try approving this purchase from your child again.

Take care!

Turned off Purchase Sharing under the Family organizer’s Apple ID and turned it back on. Everyone can now download from the App Store and I am receiving the Ask to Buy requests from my kids’s devices.

This worked! I’ve been scrolling through this thread trying to resolve. I got the verification code on my phone, I swiped on my daughter’s phone to settings and purchases and verified there. Once I went back to the game, it sent me another verification code and I was then able to verify in the game.

Finally cleared up the inability to verify payment method here. I had multiple payment methods on my account.

I first turned off “require permission to purchase” as others pointed out. Then (this is the important part for me) remove all other payment methods except the primary one. Next, check the settings app on the child device under (Child Name) > Payments & Shipping until it reflects only the single method. (You still can’t click verify from here). Finally, you have to actually make a purchase on the child device. The verification screen will pop up automatically at that time.

This is so annoying. Can't verify payment on my child's iPad. Have tried the suggestion here, but it still doesn't work. I hope that Apple can resolve this, or I will obviously not make any more purchases ...

Thanks for keeping the thread up to speed with what you're encountering jenmark678,

Try forcing the Settings app to close, so a fresh instance of the app is opened the next time it's accessed. The following page explains how: Close an app on your iPhone or iPod touch

If the behavior persists, restart your daughter's iPhone: Restart your iPhone

Cheers!