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Need to speak to apple support personnel

How do I add a credit/debit card to my acct without giving me the message to contact. iTunes and app store

iPhone 13 Pro Max, iOS 15

Posted on Feb 17, 2023 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2023 7:53 PM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 (sorry, the forum software is currently not automatically shortening this URL to a titled link for me)


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


3 replies
Question marked as Top-ranking reply

Feb 17, 2023 7:53 PM in response to aser274

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 (sorry, the forum software is currently not automatically shortening this URL to a titled link for me)


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


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