PASSCOD ON IPAD PRO

FORGOT MY PASSCODE AND NOW MY IPAD TELLS ME ITS UNAVAILABLE A

ANY IDEAS ON HOW TO FIX IT ??????????

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Feb 17, 2023 03:19 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2023 03:21 PM

In order to fix this you will need to erase your iPad. You will lose all of the data on the iPad that you have not backed up.


Follow this steps if you're on iPadOS 15.2 or later:



  1. From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.
  2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
  3. Tap Erase [Device], then tap Erase [Device] again to confirm.
  4. Enter your Apple ID password to sign out of your Apple ID on your device.
  5. Tap Erase [Device] to permanently delete all of your data and settings.
  6. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.


If you're running an earlier version of iPadOS you will need to follow the steps specified in this link:


If you can't follow these steps, you can use a computer to reset your device.

3 replies
Question marked as Top-ranking reply

Feb 17, 2023 03:21 PM in response to HOTBOD80

In order to fix this you will need to erase your iPad. You will lose all of the data on the iPad that you have not backed up.


Follow this steps if you're on iPadOS 15.2 or later:



  1. From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.
  2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
  3. Tap Erase [Device], then tap Erase [Device] again to confirm.
  4. Enter your Apple ID password to sign out of your Apple ID on your device.
  5. Tap Erase [Device] to permanently delete all of your data and settings.
  6. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.


If you're running an earlier version of iPadOS you will need to follow the steps specified in this link:


If you can't follow these steps, you can use a computer to reset your device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

PASSCOD ON IPAD PRO

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