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Windows 11 Can't sign into iTunes

Anytime I attempt to Sign into iTunes I continue to get error 9039 "There was a temporary problem completing your request. An unknown error occurred (9039)". Doesn't seem temporary as this is going on a month of not being able to sign into iTunes on my Windows 11 PC. I have searched for this error and there is no solution and no explanation of what the error actually is.



Windows, Windows 10

Posted on Feb 16, 2023 9:20 PM

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1 reply

Feb 18, 2023 5:04 PM in response to hybrdthry911

Hello hybrdthry911,


We have a great support article that might help with this. Please take a look at it here: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support. Follow this guidance:


"Check the system status page

 

Make sure that your device is connected to the internet

      • Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPadApple WatchApple TV, or Mac.
      • If you use cellular service to connect to the internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.

 

Update your software

 

Check the date and time

Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.

      • On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
      • On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.
      • On your Apple TV: Go to Settings > General > Date and Time."



If the issue persists, you may wish to reach out to the Microsoft Windows support team to check into possible causes within your operating system for this behavior.


We hope this helps. Let us know if we can assist with anything else at all. Take care.

 


Windows 11 Can't sign into iTunes

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