Hi bmyrvold,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
- Have you had the chance to restart your Apple Watch? Restart Apple Watch - Apple Support
- Have you had the chance to restart the companion iPhone? Restart your iPhone - Apple Support
For accuracy, are both your iPhone and Apple Watch up to date?
- Update your iPhone or iPad - Apple Support
- Update your Apple Watch - Apple Support
If you answer yes to all questions, please make sure that your apps are up to date, including the Nike Run Club app.
Updating the app may help correct app-related issues.
- "Open the App Store.
- Tap your profile icon at the top of the screen.
- Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All."
You can use the article below as a reference.
How to manually update apps on your Apple device - Apple Support
Also, please make sure that you have enough storage on both your iPhone and Apple Watch.
If you need further assistance after trying these steps, let us know if you are receiving any error messages.
Take care!