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How can I get my account to let me download in the App Store

What do I do when it says my account has been disabled from AppStore and itunes

iPhone 11, iOS 16

Posted on Feb 16, 2023 12:26 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2023 12:29 PM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 (sorry, the forum software is currently not automatically shortening this URL to a titled link for me)


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 16, 2023 12:29 PM in response to Kjensosjrhe

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 (sorry, the forum software is currently not automatically shortening this URL to a titled link for me)


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


How can I get my account to let me download in the App Store

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