I received an email saying "There is a problem with your payment information".
The payment system I have set up is working perfectly well and I don't understand why I have this email from <do_not_reply@itunes.com> Is this a scam?
MacBook Air 13″, macOS 11.6
Apple doesn't email about that kind of thing. Almost always it is a notification popping up when you try to sign inor use a service.
Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
Apple doesn't email about that kind of thing. Almost always it is a notification popping up when you try to sign inor use a service.
Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
Thank you Limnos. Very helpful reply and information
Scam message from do_not_reply@itunes.com ?
