Does anyone have billing issues?

patala274 Said:

"Does anyone have billing issues?: So I got an email that matches Apple’s email and it’s saying it has a billing problem with my Hulu.[...]Is this a scam? My Hulu gets charged every 20th of each month."

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Troubleshooting A Phishing Scam:

Apple would never send you an eMail abut Billing Issues. This is a phishing scam. So, report this to Apple and secure your info:.

I. Reporting this Phishing Scam Message:

If it looks official, yet you are skeptical of it, then report it to Apple.  Do as I've instructed here: Using the Photos App to Report Scams - User Tips.

II. Securing your Info:

Having tapped something, you've interacted with this. As a result of interacting with this, your device is more vulnerable. So, secure your device, and accounts.

A. Secure your iPhone:

Reset your New iPhone to Factory Settings:

Set Up this Up Anew:

Being Security & Privacy is of high-concern here, your best bet is to set this iPhoneup anew, as if you were to sell it: What to do Before you Sell, Give Away, or Trade in your Mac - Apple Support

B. Securing your Accounts:

If concerned for device access, then (A)verify your devices, then (B)secure your account:

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

b. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

Unknown Charge?

1. App Purchase
   1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
   2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
2. Subscriptions
   1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
   2. You can also request a refund for a recent renewal of an in-app subscription purchase 

Avoid accidental purchases

1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

• Beware of --> Phishing & Other Suspicious Emails 
• Know how to --> Identify legitimate emails from the App Store or iTunes Store 
• Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

patala274 Said:

"Does anyone have billing issues?: I didn’t tap anything. I only opened up the email and screenshot it. I have two step factor on. And I change my apple password."

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👍 Then you are all set, and all is safe.