Mark a Mail Sender as "Not Junk"

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Level 1

14 points

Mark a Mail Sender as "Not Junk"

I have a Junk Mail folder on my iPhone. I can find real messages and "Move To Inbox", but there isn't an option to mark a sender as "Not Junk", so I have to constantly check this folder for legitimate messages.

On the sidebar of Mac Mail there isn't even a Junk Mail folder.

Does anyone know how to make the Junk folder appear in the Mail sidebar?

Does anyone know how to mark mail as "Not Junk" in Mac Mail?

iMac 27″, macOS 10.15

Posted on Feb 15, 2023 11:35 AM

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Answer 1

Top-ranking reply

Machist

Level 3

639 points

Feb 15, 2023 11:45 AM in response to Robert$

Report and reduce spam in iCloud Mail - Apple Support

Mark legitimate emails as not junk

Filtering out junk mail can block a legitimate email from reaching your inbox.

If you feel that a legitimate email message was accidentally filtered, you can mark it as not junk so that any future messages from the same sender go to your inbox:

On your iPhone or iPad, open the message in the Junk folder, tap the Move to Folder button at the bottom of the screen, then tap Inbox to move the message.
On your Mac, select the message in the Junk folder and click the Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.
On iCloud.com, click the Junk folder in the sidebar. Select the message, then click Not Junk at the top of the message window. Or just drag the message to the Inbox in the sidebar.
For other mail clients, move the message from the Junk folder to the inbox.

If you notice that multiple email messages are being delayed, bounced, or not delivered, contact iCloud Support. Email messages in the Junk folder are automatically deleted after 30 days.

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Answer 2

Robert$ Author

Level 1

14 points

Feb 15, 2023 02:15 PM in response to Machist

Thank you for your prompt reply.

On my iPhone: I already know how to move messages from Junk to Inbox on my iPhone. Regardless, subsequent messages from the same sender still go to Junk.

On my Mac: the instructions you sent assume that there is a Junk folder. As I stated, the issue is that on the sidebar of Mac Mail there is no Junk Mail folder.

Do you have any other thoughts about what might be happening?

Thanks again.

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