I started receiving messages that my icloud storage is almost full. A large portion was messages. I went through and deleted old messages. The decrease does show locally on my iphone and ipad. However, it is still not reflected in my icloud storage. I have followed your instructions for Managing your iCloud storage and How to delete messages in iCloud. It still does not up my iCloud storage. What else can be done?
iPhone 14 Pro Max
Hey there Tasade1,
If this is all showing on your iPhone, does restarting or checking from a different network have any impact on this? Test both steps as they could resolve the issue. Also, check your iCloud storage from a different device and web browser to isolate this some.
To check with another network, you can connect to cellular data on your iPhone by swiping down from the top-right corner to access Control Center, and from there tap the Wi-Fi icon to disable Wi-Fi and connect to cellular data. This is a good step if you're currently connected to your home Wi-Fi network.
Here's how to restart your iPhone: Restart your iPhone - Apple Support
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
If the issue persists, then reach out to Apple Support directly to help investigate the behavior. You can use the following link to reach out: Contact - Official Apple Support
Kind regards.
Deleted messages but no change to icloud storage
