iPhone 12 Pro Max keeps freezing

My iPhone 12 Pro Max keeps freezing 6-7 times a day randomly and then it restarts itself. I tried hard resetting, resetting the setting, clearing apps and storage but nothing seems to make it better. What do I do?

iPhone 12 Pro Max

Posted on Feb 15, 2023 9:14 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 15, 2023 9:28 AM

Hi sxfx,


I understand that your phone keeps restarting randomly or sometimes it just shuts down. You've come to the right place for some help.


Below is an article that will provide you steps to help fix the issue you are having with the phone. Give those steps a try.

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If the steps didn't resolve the restarting I would recommend contacting Apple Support directly.

Get Support


Hope this helps you resolve the issue and that you have a wonderful day!

-Dallen

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Feb 15, 2023 9:28 AM in response to sxfx

Hi sxfx,


I understand that your phone keeps restarting randomly or sometimes it just shuts down. You've come to the right place for some help.


Below is an article that will provide you steps to help fix the issue you are having with the phone. Give those steps a try.

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If the steps didn't resolve the restarting I would recommend contacting Apple Support directly.

Get Support


Hope this helps you resolve the issue and that you have a wonderful day!

-Dallen

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Max keeps freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.