Turbo Tax 2022 wont save files (read only) on my new MacBook Air

Hi ilovesstrawberries,

I love strawberries too!!! :-). I had the same problem and finally worked it out. Turbo Tax does a BAD job of setting up your Security & Privacy settings. How I solved this issue was to finally go into my Security and Privacy settings and made sure that Under Full Disk Access there is a check mark for Turbo Tax! If Turbo Tax isn't in there, then you'll have to add it by using the "+" sign. To put the check mark there, you have to use your password to unlock the Security settings. Then check Tubo Tax and click on the lock again to lock it. Also, make sure that Turbo Tax is in the Security Settings of "Files and Folders". Make sure it's checked also. With all that done you should be able to save your file. I've successfully saved twice and it works. Oh, and make sure every time Turbo Tax updates the program to check these settings.

Good Luck!

Dennis

ilovestrawberries Said:

"Turbo Tax 2022 wont save files (read only) on my new MacBook Air"

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Troubleshooting TurboTax "Safe As":

A. Request a New Product Key:

Purchasing this, it usually comes with a card. So, if it is not letting you save your documents, then it may be a faulty install. So, ask TurboTax for a new product key. You'd drag this to the trash, restart your Mac, and then install the new code.

B. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
2. Log in: as same user
3. Wait: 30 seconds
4. Restart; your Mac
5. Log in: as same user
6. Perform another login

Fantastic response and good job helping out! ✨👍🏼

I’d like to encourage you to join us in volunteering here and being a part of our beloved community.

You have demonstrated great potential and I look forward to seeing more from you, zeetoe25! 👋🏼😁

I have a Mac mini and I put a check mark for Turbo Tax 22 under Full Disk Acess but when I went to Files and Folders it showed Turbo Tax22 is there but it was not highlighted even if I unlocked or lock the key and therefore, I could not do the second step above. Please help!

I had what I believe was a related problem and your solution fixed it. On initial install of TurboTax 2022, I was unable to "drill down" within the Documents folder in the Open/Save dialog. Absolutely maddening. But your Security and Privacy Settings fix corrected that instantly. Bravo Dennis thank you!

@zeetoe25 - Worked first try - thanks! Was struggling for two days on mysterious transmission won't go through message and only help TT gives is to print and mail. Ugh. Thank again.

MacBook Pro 16" 2019 (Intel) Ventura 13.2.1

-TJ

THANK YOU DENNIS!!!! You literally just saved me from ripping all of my hair out because I was super frustrated! Thanks again for responding to this post, I'm sure you have saved a lot more people like me!!

Excellent Dennis! Thank you!

Thanks! Glad I could help, Jack!

Dennis

Thanks Dave! Glad it helped you out.

Dennis

Thanks TJ! Glad it helped you out! TT has a real issue with Security Settings in Apple.

Dennis