Satechi Audio Jack not visible on MAC Mini
USB Audio Jack of Satechi Hub not visible in Mac Mini M1 sound set-up. (output and input).
So unable to use headphones from hub-jack.
USB Audio Jack of Satechi Hub not visible in Mac Mini M1 sound set-up. (output and input).
So unable to use headphones from hub-jack.
Hi there mustafabere,
Based on what you've described, we would first suggest seeing if the headphones work while connected directly to your Mac mini, instead of using your Satechi Hub. If the headphones work while directly connected to your Mac mini, this lets us know that there is something specific to the Satechi Hub that needs to be addressed directly by Satechi. Since they made the hub, they will be best equipped to troubleshoot issues related to it.
If the issue continues while the headphones are directly connected to the Mac mini, that may indicate an issue with the port being used. If another is available, test the headphones in another port to determine if that is the issue. We also want to see if the issue is specific to the headphones you're using. If you have another set of headphones you can try, this will help us determine that.
Should you still not be able to see the headphones in the Audio Settings, our next steps will be to isolate an issue related to your user account. We can do this by using safe mode, and a new user account. The following Apple Support resources will explain what safe mode is, why it can help, how to boot to it, and what to do with your findings as well as how to set up a new user account:
Don't hesitate to respond back if you still need help after that.
Thanks for visiting the Apple Support Communities.
Cheers!
Satechi Audio Jack not visible on MAC Mini