Ultra watch- cellular connectivity

Hi,

I purchased my watch from another country of residence and I am not able to activate the cellular service on my watch, any idea how this can be fixed?

Posted on Feb 14, 2023 02:32 AM

Top-ranking reply

Randy-12

Level 7

20,151 points

Posted on Feb 14, 2023 06:58 AM

Not all watches can be used in all countries.

See Apple Watch - Carriers - Apple

View in context

Similar questions

Can't activate cellular on Apple Watch Ultra 2 in Russia Please help me solve the problem, I can’t connect my Apple Watch, the watch doesn’t activate and an error appears. «Cellular service cannot be activated on this Apple Watch. Contact your carrier or AppleCare.» I am in Russia, in my country it is impossible to connect eSIM (eID) for use on Apple Watch, since the law prohibits cloning of eSIM. There is no suitable tariff plan. Apple support does not work in Russia. At the same time, many people use Apple Watch Ultra 2 and they do not have this problem. Tell me how this can be fixed🙏 [Re-Titled by Moderator]
325 8
Trying to set up cellular service on Apple Watch trying to set up cellular on iwatch 7 with at&t [Re-titled by Moderator]
428 1
Cellular service not getting activated on Apple Watch 8 “Your Jio account is not eligible to enable mobile service on your Apple Watch. Contact Jio for more information.”Getting this message while setting up on my Apple Watch 8 cellular.Don’t know how to resolve it.Please help..
755 6

1 reply

Top-ranking reply

Randy-12

Level 7

20,151 points

Feb 14, 2023 06:58 AM in response to raghid36

Not all watches can be used in all countries.

See Apple Watch - Carriers - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ultra watch- cellular connectivity

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up