Once set below 13, is there any way the head of the family can contact apple to have it changed above 13?

In the past to set certain restrictions the age of the device was set below 13(current age of the device is 7) is there any way for the heya dog the family to contact apple and have it changed?

iPhone 13 Pro, iOS 16

Posted on Feb 13, 2023 09:02 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 09:09 AM

Devices don't have ages. They age is set on the Apple ID of the device user through the birth date.


You can contact Apple support by clicking the following link to have it changed to an age over 13 if required.

click here ➡️ contact Apple Support to thew change the birth date of a child under 13 - Apple Support

click here for more information ➡️ Update the birth date associated with your Apple ID - Apple Support


The Birth Date / age of the Apple ID, has no bearing on the restrictions set through family Sharing on the device. You can set any restrictions or remove them regardless of the age set for the Apple ID.

The age only applies to the "Ask To Buy" setting.

1 reply
Question marked as Top-ranking reply

Feb 13, 2023 09:09 AM in response to caiden294

Devices don't have ages. They age is set on the Apple ID of the device user through the birth date.


You can contact Apple support by clicking the following link to have it changed to an age over 13 if required.

click here ➡️ contact Apple Support to thew change the birth date of a child under 13 - Apple Support

click here for more information ➡️ Update the birth date associated with your Apple ID - Apple Support


The Birth Date / age of the Apple ID, has no bearing on the restrictions set through family Sharing on the device. You can set any restrictions or remove them regardless of the age set for the Apple ID.

The age only applies to the "Ask To Buy" setting.

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Once set below 13, is there any way the head of the family can contact apple to have it changed above 13?

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