none of the resets are unfreezing my phone
my new phone is compeltely frozen. I have done all the rests, restore etc and once I get to the 'swipe up to recover' i cant swipe up...
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Hello,
Have you tried connecting it to your computer as explained in this link? See this:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
If no help, reply back with more detail.
Good luck.