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I can't download anything on the app store it keeps saying verification is required when I do it it just goes back and asks the same thing. How do I fix this problem?


iPhone 12 Pro Max, iOS 16

Posted on Feb 12, 2023 04:56 PM

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1 reply

Feb 14, 2023 05:34 PM in response to Hussam30

Hi Hussam30,

Welcome to the Apple (user-to-user) Community.


Re: "I can't download anything on the app store"


For the first time you use the App Store, 

you need a payment method in your Apple ID account, even for free apps.


Check what payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID – Apple Support 


and

How to: Add a payment method to your Apple ID - Apple Support

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Re: "it keeps saying verification is required

when I do it it just goes back and asks the same thing. How do I fix this problem?"


You may want to check you are signed in (to your iPhone) with your Apple ID:

"After you sign in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+ and more".

Sign in with your Apple ID - Apple Support


Settings:

You can choose how often you want to enter your password when you buy items (including in-app purchases) from the App Store and iTunes Store

Require a password for App Store and iTunes purchases - Apple Support


Check if settings have a restriction on purchases:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support

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If needed:

How to: Get apps in the App Store on iPhone – Apple Support


What to do if you still can not downloads apps:

If you can’t download or update apps on your iPhone or iPad - Apple Support


and

App Store Support has a website online.

(There is a "Get Support" link at the bottom)

App Store - Official Apple Support


All the best :-)

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