My password doesn’t work

I Was on App Store and I was going to download an app but my password didn’t work

iPad mini 6

Posted on Feb 12, 2023 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 11:48 AM

Hi carenda,


You can reset your account password by completing the steps listed here: If you forgot your Apple ID password - Apple Support that are also below.


" Reset your Apple ID password on your iPhone or other trusted Apple device

  1. Go to Settings.
  2. Tap your name > Password & Security > Change Password.
  3. Follow the onscreen instructions to reset your password.


You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions. "


Best regards.


3 replies
Question marked as Top-ranking reply

Feb 14, 2023 11:48 AM in response to carenda

Hi carenda,


You can reset your account password by completing the steps listed here: If you forgot your Apple ID password - Apple Support that are also below.


" Reset your Apple ID password on your iPhone or other trusted Apple device

  1. Go to Settings.
  2. Tap your name > Password & Security > Change Password.
  3. Follow the onscreen instructions to reset your password.


You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions. "


Best regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My password doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.