Why can't I scan using my iphone14 pro max to imac Ventura?

When scanning using iphone14 pro max to Notes in iMac with Mac OS Ventura, both with current updates, it closes with "Could not import from Jerry's iphone. The device was disconnected."

Posted on Feb 12, 2023 11:40 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 06:06 AM

Jerry9617 wrote:

When scanning using iphone14 pro max to Notes in iMac with Mac OS Ventura, both with current updates, it closes with "Could not import from Jerry's iphone. The device was disconnected."


Scanning how...?


How to scan documents on your iPhone or iPad - Apple Support


Scan text and documents in Notes using the iPhone camera




Verify your software is up to date…


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.2


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


The current stable release of iOS including bug fixes, security updates is iOS 16.3

Update your iPhone or iPad - Apple Support



AirDrop as an alternative if you are having issues—

How to use AirDrop on your iPhone or iPad - Apple Support


you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple





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2 replies
Question marked as Top-ranking reply

Feb 13, 2023 06:06 AM in response to Jerry9617

Jerry9617 wrote:

When scanning using iphone14 pro max to Notes in iMac with Mac OS Ventura, both with current updates, it closes with "Could not import from Jerry's iphone. The device was disconnected."


Scanning how...?


How to scan documents on your iPhone or iPad - Apple Support


Scan text and documents in Notes using the iPhone camera




Verify your software is up to date…


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.2


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


The current stable release of iOS including bug fixes, security updates is iOS 16.3

Update your iPhone or iPad - Apple Support



AirDrop as an alternative if you are having issues—

How to use AirDrop on your iPhone or iPad - Apple Support


you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple





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Why can't I scan using my iphone14 pro max to imac Ventura?

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