Outdoor interval run recorded with third party app but when I try to ”Show More” details in Apple fitness app, it crashes immediately. I can view other workout details. Only the intervals tab causes the crash. I have tried the Accessibility/Keyboard suggestion from 2020 but it didn’t fix the problem.
Hi ozone02138,
The standard troubleshooting for an app that won't open or crashes is found at If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open and offers these suggestions:
"1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
If those don't help, contacting the app developer is next. In this case, that is Apple so use Apple Support to reach them if necessary.
Regards.
Thanks. I’ve tried all the suggestions above and the app still crashes immediately after touch the Intervals section to “Show More.” I’m also running the latest iOS so updating is not the issue.
We appreciate the information, ozone02138. As you're still having issues, we'd recommend using the link in the last part of the last message to reach out to Apple Support.
Regards.
Fitness app crashes when trying to view Intervals details
