AirTag says not reachable, move around to connect.

Does anybody know anything that can help me find my AirTag. I can find it on the find my app however, it says my AirTag is not reachable, and that it needs to move around to connect. Sadly, the item my AirTag is attached to is lost so it’s not moving. I can’t do anything to get it to play a sound so that I can try to find it. Any ideas would be great. Thank you so much.

Posted on Feb 10, 2023 2:11 PM

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Posted on Feb 12, 2023 5:53 PM

Hello maedgepotato,


If the AirTag is not reachable, moving so that it can reconnect to an available network is necessary. We understand that the item it is attached to is stationary, but that would be needed if there is no available network in the location the device is in.


Tracking your AirTag is explained further here: Locate an AirTag or other item in Find My on iPhone.


We hope this helps. Let us know if we can assist with anything else at all. Take care.




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Question marked as ⚠️ Top-ranking reply

Feb 12, 2023 5:53 PM in response to maedgepotato

Hello maedgepotato,


If the AirTag is not reachable, moving so that it can reconnect to an available network is necessary. We understand that the item it is attached to is stationary, but that would be needed if there is no available network in the location the device is in.


Tracking your AirTag is explained further here: Locate an AirTag or other item in Find My on iPhone.


We hope this helps. Let us know if we can assist with anything else at all. Take care.




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AirTag says not reachable, move around to connect.

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