iPhone 13 pro max white screen

This is my first time post in Apple community and frustrating post.

My iPhone 13 pro max got into white screen since 06-Feb
I checked with Apple support through chat and unable to fix it
Apple chat support suggestted to go to Apple service centre and the available slot is only on 11-Feb
meanwhile, i went to the market and very shop says i am the 3rd, 4th, 5th, 10th customer with the same problem
i am forced to buy another phone which cost $2000. This is not fair.
is this the customer problem ?
What Apple is going to do with this known issue ? is there call back for replacement ?

iPhone 13 Pro Max, iOS 16

Posted on Feb 9, 2023 07:21 PM

Top-ranking reply

TheLittles

Level 10

201,431 points

Posted on Feb 9, 2023 07:46 PM

bavithra17 Said:

"iPhone 13 pro max white screen: This is my first time post in Apple community and frustrating post."

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Troubleshooting a White iPhone Screen:

Try Swiping-Down from the top-right corner of your screen. See if that rids of this window. If not, I'd say the iPhone is stuck in a boot loop(because it was updating), or is simply frozen. So, if swiping down does not work, refer to the following... Try as Instructed here: How to Fix an iPhone in a Boot Loop - User Tip

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iPhone 13 pro max white screen

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