Reply all doesn't cc my wife if we both have email accounts in the mail handler

This issue appears to be over 10 years old, yet Apple has yet to fix it.


For convenience, my wife and I both have our mail accounts in each other's computer. (This allows us to check each other's email when one is away from the house, etc. Yes, we also share a bank account. Trust seems to work.)


If one of us writes an email to a group we are both working with, "reply all" from her mac will drop me from her reply. From that point onwards in the "conversation", I am a non-person in the discussion.


Can someone tell me how to change this "setting"? Or is there some reason for it? I cannot see why this would ever be a thing.

Windows, Windows 10

Posted on Feb 9, 2023 6:56 PM

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5 replies

Feb 15, 2023 2:10 PM in response to Fo2022

> The fact that this has been a topic of discussion for over ten years means it is a use case that catches people.


Maybe in your circle, but I can honestly say this is the first time I've ever heard of this.


> Whether the email addresses are for different people, or the same person is irrelevant


We agree here. The issue, though, is that Mail.app has no idea of whom each email address relates to. How does Mail.app know whether any given account is 'you' or not? (for that matter, it doesn't even know who 'you' are in the first place).


> If fact, Apple must have specifically written a "use-case" to prevent this, rather than one which would allow it.


My guess is that it's specific code to avoid a recursive loop that repeatedly sends mail to itself, potentially overwhelming either the mail client or the server.


> Please just delete the offending code or pass me to a manager who can justify it.


There is literally no one here can do do either of those things. We're just regular users like yourself.

The official channel to request new features or changes, is https://apple.com/feedback/

Feb 15, 2023 11:24 AM in response to Fo2022

I'm guessing that Mail.app is scrubbing the list of recipients.


Mail.app has no idea that you@yourdomain.com and wife@yourdomain.com are different people - as far as it's concerned they are just two email addresses, presumably for the same person.


On that basis, if you 'reply to all', there is little need to send yourself two copies of the email, so it 'conveniently' removes one of them.


I think this comes down to your unique use case.


I don't see any way of changing this within Mail.app. It's just not a use case that Apple planned for. The only workaround that comes to mind is to use separate mail applications for each account.

Feb 15, 2023 12:24 PM in response to Camelot

The fact that this has been a topic of discussion for over ten years means it is a use case that catches people.


Whether the email addresses are for different people, or the same person is irrelevant. If I wish to send a cc to myself at a second email, my wife, or my kids, I should be able to.


If fact, Apple must have specifically written a "use-case" to prevent this, rather than one which would allow it.


Please just delete the offending code or pass me to a manager who can justify it.


Forrest

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Reply all doesn't cc my wife if we both have email accounts in the mail handler

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