Level 1

4 points

I want to upgrade my iPhone

The person who logged in has passed away. I want to use my Apple id

Posted on Feb 9, 2023 01:40 AM

Reply

Top-ranking reply

Level 8

45,431 points

Posted on Feb 9, 2023 02:51 AM

My condolences for your loss. See this Link on how to regain access to this iPhone

How to request access to a deceased family member's Apple account - Apple Support

View in context

Similar questions

How do i pass apple id I had a phone given to me but when I go to use it it needs to be logged on to the last person that had the Apple ID which has passed away and is no longer alive what do I do
339 1
Iphone with non existent apple id My partner passed away and I have their iphone 11 that I want to use. I deleted their Apple ID but their iphone still wants me to sign into apple with their ID. I can’t do that even though I know the password because the ID does not exist. How do I clear the data and get the phone into my name?
388 1
How to remove an Apple ID from an iPhone when the person has passed away? How to remove a apple id from a phone when the person has passed away [Re-Titled by Moderator]
413 1

1 reply

Top-ranking reply

Level 8

45,431 points

Feb 9, 2023 02:51 AM in response to litimai

My condolences for your loss. See this Link on how to regain access to this iPhone

How to request access to a deceased family member's Apple account - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I want to upgrade my iPhone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up