You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account & iPad managed by ABM - User can't buy app

Hello,


The iPad & User are managed by the Apple Business Manager.

The user is on the groupe "Personal" (simple user).


I connect the account Apple Store on the iPad, but I can't buy app on the store !

Why ?

isn't possible to have an iPad and an user managed by BSM ?


thanks for your answer !


Rocco

iPad Pro, 12.9-inch, 6th Gen, Cell 5G

Posted on Feb 7, 2023 11:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2023 8:25 AM

Hello,


By default, managed Apple IDs are locked out of purchasing apps, even free ones. An admin can assign apps that are then available to the end-user to install. Please review the following articles:


Intro to purchasing content in Apple Business Manager - Apple Support


Select and purchase content in Apple Business Manager - Apple Support


This article contains information about what services are enabled/disabled by default for managed Apple IDs


Use Managed Apple IDs in Apple Business Manager - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 8, 2023 8:25 AM in response to rocco_gambino

Hello,


By default, managed Apple IDs are locked out of purchasing apps, even free ones. An admin can assign apps that are then available to the end-user to install. Please review the following articles:


Intro to purchasing content in Apple Business Manager - Apple Support


Select and purchase content in Apple Business Manager - Apple Support


This article contains information about what services are enabled/disabled by default for managed Apple IDs


Use Managed Apple IDs in Apple Business Manager - Apple Support

Account & iPad managed by ABM - User can't buy app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.