payment method

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Level 1

4 points

payment method

How can I delete a cancelled card and ad a new card to my account. When cancelling I get the message There is an active subscription on this account that requires at least one payment on file.

iPhone 13 mini, iOS 16

Posted on Feb 7, 2023 12:44 PM

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Answer 1

Feb 7, 2023 12:55 PM in response to zavbour

You can see how to add a credit card here: Add a payment method to your Apple ID - Apple Support

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Answer 2

Feb 7, 2023 12:51 PM in response to zavbour

You must add your new card before removing the old one. There must be at least 1 card registered if you have an active subscription.

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Answer 3

zavbour Author

Level 1

4 points

Feb 7, 2023 12:52 PM in response to Community User

I cant add a new card. It just keeps going to the screen showing current card and there is no option to add a new card.

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Answer 4

zavbour Author

Level 1

4 points

Feb 7, 2023 12:54 PM in response to zavbour

Trying to add a new card through payment and shipping. Tried to add under the subscription, not possible.

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Answer 5

zavbour Author

Level 1

4 points

Feb 7, 2023 1:11 PM in response to zavbour

Got it

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Answer 6

Feb 7, 2023 1:45 PM in response to zavbour

Perfect!

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