My friend's iphone had a boot failure. I updated it through the laptop and he forgot his icloud password. They want him to check the message they have send to his account that he is requesting the password for. He's stuck outside please help.
You can also use another family members device to do that, check this article:
If you forgot your Apple ID password - Apple Support
If all fails, the Account Recovery Process would be the next step:
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Icloud Password Recovery
