No sound with incoming text message

I have an iPhone 12 and iPad Air that were both updated today with OS 16.3 versions. Prior to that I would hear the sound for incoming text messages; however, out of the blue last week the iPhone stopped notifying me with sound for text messages (my iPad still was sending sound at that point). I updated to 16.3 for both thinking that would fix the problem but it didn’t. In fact now the iPad Air doesn’t make a sound for text messages (it will every so many texts). I’ve researched and tried all of the typical 15+ fixes but neither is working properly. Any solutions to this problem would be appreciated. Note: I hear the phone sound on both, but not the text message sound.

iPhone 12

Posted on Feb 6, 2023 07:10 PM

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4 replies

Mar 5, 2023 01:29 PM in response to MamaKeim

Same issue, just spent a long time with a chat session support and eventually live call back. Turns out I had accidentally 'muted' my husband in the text chain. Go to texts and see if there is a very dim bell with a slash through it next to the persons name. If you slightly swipe right to left you are presented with a choice to UNMUTE this person. Then you will get your (audible) text messages from them. Hope this helps!!!

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No sound with incoming text message

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