My AirPrint Printer sometimes works and other times doesn't

My HP Printer is connected to Wifi but sometimes it is able to AirPrint and sometimes when trying to print from iPhone or iPad it say cannot find printer. Sometimes unplugging the printer and reconnecting to power helps. Today it is not helping.

iMac 21.5″, 12.6

Posted on Feb 6, 2023 07:11 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2023 07:14 PM

Hello Bonstrick,


If you are having trouble with AirPrint, we'd recommend isolating this a bit further by restarting your devices, and making sure that all have the latest software installed.


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. The volume button is located on the left side of the device, and the side button is located on the right
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)

  1. Press and hold the side button until the power-off slider appears.
  2. ""
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the side button until you see the Apple logo.

How to restart your iPhone SE (1st generation), 5, or earlier

  1. Press and hold the top button until the power-off slider appears.
  2. The power button is located on the top of the device
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the top button until you see the Apple logo.

"

Restart your iPhone - Apple Support


"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

  6. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you get an alert when updating wirelessly

Learn what to do if you see an alert message while trying to update your device wirelessly.

Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.

If you need more space when updating wirelessly

If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space.


Customize automatic updates

Your device can update automatically overnight while it's charging.

The Settings app on iPhone showing options to update your device automatically. 

Turn on automatic updates

  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates, then turn on Download iOS Updates.
  3. Turn on Install iOS Updates. Your device will automatically update to the latest version of iOS or iPadOS. Some updates might need to be installed manually.

Install Rapid Security Responses

Rapid Security Responses deliver important security improvements more quickly, before they become part of other improvements in a future software update.

To get Rapid Security Responses automatically:

  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates.
  3. Make sure that "Security Responses & System Files" is turned on.

If you don't want Rapid Security Responses to be installed automatically, you can install Rapid Security Responses like software updates.

If you need to remove a Rapid Security Response:

  1. Go to Settings > General > About.
  2. Tap iOS Version.
  3. Tap Remove Security Response.

You can reinstall the Rapid Security Response later, or wait for it to be installed permanently as part of a standard software update.

"


Update your iPhone or iPad - Apple Support


We'd also recommend reaching out to HP to ask if there are any available firmware updates for your printer.


Hope this helps.


Cheers.



Similar questions

2 replies
Question marked as Top-ranking reply

Feb 7, 2023 07:14 PM in response to Bonstrick

Hello Bonstrick,


If you are having trouble with AirPrint, we'd recommend isolating this a bit further by restarting your devices, and making sure that all have the latest software installed.


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. The volume button is located on the left side of the device, and the side button is located on the right
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)

  1. Press and hold the side button until the power-off slider appears.
  2. ""
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the side button until you see the Apple logo.

How to restart your iPhone SE (1st generation), 5, or earlier

  1. Press and hold the top button until the power-off slider appears.
  2. The power button is located on the top of the device
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the top button until you see the Apple logo.

"

Restart your iPhone - Apple Support


"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

  6. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you get an alert when updating wirelessly

Learn what to do if you see an alert message while trying to update your device wirelessly.

Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.

If you need more space when updating wirelessly

If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space.


Customize automatic updates

Your device can update automatically overnight while it's charging.

The Settings app on iPhone showing options to update your device automatically. 

Turn on automatic updates

  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates, then turn on Download iOS Updates.
  3. Turn on Install iOS Updates. Your device will automatically update to the latest version of iOS or iPadOS. Some updates might need to be installed manually.

Install Rapid Security Responses

Rapid Security Responses deliver important security improvements more quickly, before they become part of other improvements in a future software update.

To get Rapid Security Responses automatically:

  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates.
  3. Make sure that "Security Responses & System Files" is turned on.

If you don't want Rapid Security Responses to be installed automatically, you can install Rapid Security Responses like software updates.

If you need to remove a Rapid Security Response:

  1. Go to Settings > General > About.
  2. Tap iOS Version.
  3. Tap Remove Security Response.

You can reinstall the Rapid Security Response later, or wait for it to be installed permanently as part of a standard software update.

"


Update your iPhone or iPad - Apple Support


We'd also recommend reaching out to HP to ask if there are any available firmware updates for your printer.


Hope this helps.


Cheers.



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My AirPrint Printer sometimes works and other times doesn't

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