can't use keypad during call

During a phone call I can't access the keypad. I can't even hang up the call. I have to wait for the other party to hang up before my screen will return.

iPhone X

Posted on Feb 5, 2023 7:21 PM

Reply
1 reply

Feb 5, 2023 9:33 PM in response to reinman68

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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can't use keypad during call

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