AirPods 2 charging case battery issue (draining)

Hi there,


Purchased AirPods 2 last year. The earbuds were only used in the office for 1-2 hours a day and required charging every other week.

In the last couple of months, I have encountered some draining issues with the charging case. Despite reaching out to Apple and having the case inspected in one of their official repair centers, they claimed that everything was fine.


I have reset the AirPods three times, checked the firmware, but I still experience a loss of 12-15% charge when they are not in use (after the earbuds are charged to 100%).


Is anyone else experiencing the same?





Posted on Feb 5, 2023 9:42 AM

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Feb 7, 2023 11:11 AM in response to gzbotii

Hello gzbotii,


Let's check the connections and charging method to see if that helps:


"1.Check your connections

If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 


If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.

If you still can’t charge your AirPods, contact Apple Support."


If your AirPods won’t charge - Apple Support


Cheers.


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AirPods 2 charging case battery issue (draining)

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