Watch didn’t track my exercise?

I used my elliptical for 30 minutes but my watch did not track it.

Apple Watch SE, watchOS 9

Posted on Feb 5, 2023 7:48 AM

Reply
1 reply

Feb 7, 2023 10:31 AM in response to Cherbear38

Hey Cherbear38,


So much work goes into our exercising, and we understand wanting the Apple Watch Activity app and your workout to be as accurate as possible.


Since we don't know if this is the first time using the Activity app, or maybe it hasn't been used in a while, you will first want to make sure the Apple Watch is calibrated. We'll place the steps below, and the link to the article, which provides more details.

Check your settings
To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:
1: On your iPhone, open the Settings app.
2: Tap Privacy & Security > Location Services. 
3: Make sure that Location Services is turned on.
4: Scroll down, then tap System Services. 
5: Make sure that Motion Calibration & Distance is turned on.
6: Continue with the steps below.

Calibrate your Apple Watch
1: While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
2: If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
3: Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
4: Walk or run at your normal pace for about 20 minutes.



If you still are unable to get the Activity app and your workout to display the correct information, you will want to reach out to Apple Support.



Take care!

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Watch didn’t track my exercise?

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