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my new Apple Watch will not charge. It displays a picture of a squiggly line with a small red/green charging symbol on top

my new Apple Watch will not charge. It displays a picture of a squiggly line with a small red/green charging symbol on top

Posted on Feb 4, 2023 1:44 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 3:57 PM

Brand new from Apple?

The red lightening symbol shows the battery s totally drained (New watches should come 50% charged unless you got new old stock or clearance.)

Put it on charge all day or night and try again.

The article If your Apple Watch won't charge or it won't turn on - Apple Support including the advice to Force Restart near the end of the article is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support. Note that recent Watches without plastic protective packaging do not usually have film over the watch back or charging puck.


How to charge an Apple Watch

Wear it all day, charge it all night. Simple.



1 reply
Question marked as Top-ranking reply

Feb 4, 2023 3:57 PM in response to gaiskid

Brand new from Apple?

The red lightening symbol shows the battery s totally drained (New watches should come 50% charged unless you got new old stock or clearance.)

Put it on charge all day or night and try again.

The article If your Apple Watch won't charge or it won't turn on - Apple Support including the advice to Force Restart near the end of the article is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support. Note that recent Watches without plastic protective packaging do not usually have film over the watch back or charging puck.


How to charge an Apple Watch

Wear it all day, charge it all night. Simple.



my new Apple Watch will not charge. It displays a picture of a squiggly line with a small red/green charging symbol on top

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