I changed my number and it keeps sending my verification on code to access my Apple ID account and don’t have it and my email was also changed as well. How do I get it back

How do I get my Apple ID back when my number was changed and email as well ?

Posted on Feb 3, 2023 12:31 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2023 01:00 PM

The code isn't being sent to your email or to your account, it is being sent to a trusted device, or a trusted number if you do not have a trusted device that is available.


If you can still sign into your account you can investigate adding more ways to get a code such as multiple telephone numbers where you can receive a text or a phone call. This is from the section "About trusted phone numbers and trusted devices" in the article: Two-factor authentication for Apple ID - Apple Support :


To see, add, or change your trusted phone numbers use one of these methods:

● On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

● On a Mac computer choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

● Using a web browser: Go to the Account Security section of https://appleid.apple.com .


If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support


You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple ID - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.


1 reply
Question marked as Top-ranking reply

Feb 3, 2023 01:00 PM in response to Dahlia9111

The code isn't being sent to your email or to your account, it is being sent to a trusted device, or a trusted number if you do not have a trusted device that is available.


If you can still sign into your account you can investigate adding more ways to get a code such as multiple telephone numbers where you can receive a text or a phone call. This is from the section "About trusted phone numbers and trusted devices" in the article: Two-factor authentication for Apple ID - Apple Support :


To see, add, or change your trusted phone numbers use one of these methods:

● On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

● On a Mac computer choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

● Using a web browser: Go to the Account Security section of https://appleid.apple.com .


If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support


You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple ID - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I changed my number and it keeps sending my verification on code to access my Apple ID account and don’t have it and my email was also changed as well. How do I get it back

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