iCloud Inbox is suddenly empty

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iCloud Inbox is suddenly empty

Today i noticed that my inbox was suddenly completely empty. All emails from my inbox are gone. They are not under deleted messages and Not in the archive either. But alle messages in archive Are still there and also the messages that i REALLY deleted are in the trash folder but ist seems the the mails in the inbox just disappeared

Does anyone know What to do in this case?

and yes, all Mails Are gone on every device and also on iCloud.com

Posted on Feb 3, 2023 12:25 PM

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Answer 1

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Gena_D

Community Specialist

Feb 5, 2023 06:26 PM in response to Tope76

Hello Tope76,

We have a great support article that might help with this. Please take a look at it here: If emails appear to be missing in Mail on Mac. Follow this guidance:

"If you use more than one email account in Mail, make sure you’re looking at messages for the correct account.
If you sorted messages, they may be in the list but not in the order you expect.
If the missing emails are from a specific person or group, check whether you blocked messages from them.
If you use rules, they may have moved messages to other mailboxes. Try searching for the messages.
Check the account’s Recovered Messages mailbox, if available in the Mail sidebar.
Quit Mail, then reopen it."

Additionally, the steps in this support article might also help: If iCloud Mail isn't working.

We hope this helps. Let us know if we can assist with anything else at all. Take care.

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iCloud Inbox is suddenly empty

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