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Anyone’s fitness activity ring and steps taken not working? I tried uninstalling and reinstalling. Tried everything that was suggested when i looked it up and it still doesn’t work.

My fitness app isn’t working properly. The watch which was sitting on my desk while I’m asleep says I’ve been standing for 8hrs out of the 12. It doesn’t do that when I charge it though. When I have my watch on. And mind you I am out and about every day. My move ring shows 0 and no calories burned, nos steps taken. Exercise ring stays at 1 and doesn’t budge. I tried everything from reinstalling the app to resetting my watch and even completely unpairing, deleting all fitness data from my phone and watch and repairing it.. still doesn’t work. This has been going on for about two weeks. Anyone have the same problem as I do?

Apple Watch Series 7

Posted on Feb 3, 2023 12:20 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 1:48 AM

You have done all the great preliminary troubleshooting before contacting Apple support to look at hardware sensor problems etc,

You should be able to reach them here  


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


and or 


Genius Bar Reservation and Apple Support Options - Apple


Similar questions

3 replies
Question marked as Top-ranking reply

Feb 4, 2023 1:48 AM in response to Itsjenlee

You have done all the great preliminary troubleshooting before contacting Apple support to look at hardware sensor problems etc,

You should be able to reach them here  


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


and or 


Genius Bar Reservation and Apple Support Options - Apple


Anyone’s fitness activity ring and steps taken not working? I tried uninstalling and reinstalling. Tried everything that was suggested when i looked it up and it still doesn’t work.

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