Cannot swipe to close apps
Cannot swipe to turn off iPad and cannot close apps
iPad Air 2, iPadOS 14
Cannot swipe to turn off iPad and cannot close apps
iPad Air 2, iPadOS 14
Hi William6523,
From what you described in your original post, we recommend you try the steps in the link below since you cannot close apps on your iPad.
Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "How to restart an iPad with a Home button."
1) Press and hold the top button until the power off slider appears.
2) Drag the slider, then wait for 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3) To turn your device back on, press and hold the top button until you see the Apple logo.
We recommend the steps above because while a restart can seem unimportant, it can resolve many minor issues with the device.
If you're still experiencing the same issue, then give the steps here a try: Quit and reopen an app on iPad
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Hi William6523,
From what you described in your original post, we recommend you try the steps in the link below since you cannot close apps on your iPad.
Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "How to restart an iPad with a Home button."
1) Press and hold the top button until the power off slider appears.
2) Drag the slider, then wait for 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3) To turn your device back on, press and hold the top button until you see the Apple logo.
We recommend the steps above because while a restart can seem unimportant, it can resolve many minor issues with the device.
If you're still experiencing the same issue, then give the steps here a try: Quit and reopen an app on iPad
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Cannot swipe to close apps