duplicate photos

My macbook pro running ventura found many duplicates in apple photos. When I click merge I receive a message that duplicate photos cannot be merged at this time.

I have restarted apple photos as well as the laptop with the same message appearing.


I would very much appreciate any help with this.


Thanks

MacBook Pro Apple Silicon

Posted on Feb 1, 2023 02:25 PM

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Feb 3, 2023 10:39 AM in response to lbesser

Is this still happening? If so, how are your settings?


In Photos>Settings>General,

Is "Use as System Photo Library" grayed out (indicating it is) or solid (indicating this isn't your system library)?

Is "Copy Item to the Photos Library" checked? (This is the default, indicating a "Managed Library")


In Photos>Settings>iCloud

Is "iCloud Photos" checked?

If it is, is "Optimize Mac Storage" check?


Is your Photos Library in the Pictures folder? or where?


Try these things:


  • Restart the computer (of course, you've done this!)
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
  • Start in Safe Mode (different for different computers) This bypasses certain potentially disruptive processes.

           Start up your Mac in safe mode - Apple Support 


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work is also diagnostic.



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duplicate photos

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