Continuity Camera Issue, iPhone listed as option to use but won't actually work.
Hello,
I am trying to use the feature, I have a 2020 MacBook Air 2020 running Ventura 13.2 and my iPhone 13 is running 16.3. What happens is that in FaceTime or Zoom I am seeing my iPhone camera listed as an option to use but when it is selected then Zoom freezes or FaceTime just goes black as if to indicate the apps are not recognizing the camera selection. I am hearing the jingle too to let me know the feature is enabled but still nothing. I even go to the notification center on my mac and I select the top-down view feature which opens up that dedicated app on my mac and then it'll say the connection was lost even though I am still seeing the little green dot next to my notification center icon that indicates the continuity camera feature is still on.
I have tried turning off wifi and bluetooth to both devices and then switching them back on, I have tried restarting the macbook, I have tried turning off and back on the continuity camera setting on my iphone, I have tried connecting my iPhone to my mac via USB-C.
I do also have an external webcam hooked up, I don't know why that would cause an issue, it's the webcam my macbook is actually recognizing, but I have not tried unplugging it and seeing if that makes a difference. I also have not tried turning off wifi and bluetooth, restarting, and then turning both settings back on once it has restarted. I have only tried turning those settings off and then immediately back on. The phone is always in the "magic pose" and I have tried cameras to the bottom left and to the top right but neither work for me, not even once. Hoping there is an actual fix out there. My macbook is a work-provided computer so I doubt there are any settings that would be disabled that would prevent me from using continuity camera. Both devices are signed into the same Apple ID and both have 2FA enabled too.
MacBook Air