Apple watch series 6 Something when wrong when trying to open an app

I do not know how to fix an app on my watch called, Epsy (it's for my epilepsy logs). When I click on it the response is "Something went wrong". I really need this app to log everything in and help me to remember to take medication. My phone and watch are up to date. Please help me!!


Posted on Feb 1, 2023 05:29 AM

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Posted on Feb 1, 2023 06:20 AM

For 3rd party apps, you'll be better off to contact the developer's directly.

It took some digging but I think I found a couple ways for you to try:

  1. https://support.epsyhealth.com/hc/en-us/requests/new
  2. Email: contact@epsyhealth.com


Judging from the reviews, it looks like everybody is quite pleased with their apps.


Apple has Medication tracking built into the Health app. You might consider using it until you can get Epsy working properly. I see that Epsy is on a larger scale than just tracking your meds, but maybe the Apple offering can keep you safe in the meantime.


I wish you the best!

2 replies
Question marked as Top-ranking reply

Feb 1, 2023 06:20 AM in response to 1Learning

For 3rd party apps, you'll be better off to contact the developer's directly.

It took some digging but I think I found a couple ways for you to try:

  1. https://support.epsyhealth.com/hc/en-us/requests/new
  2. Email: contact@epsyhealth.com


Judging from the reviews, it looks like everybody is quite pleased with their apps.


Apple has Medication tracking built into the Health app. You might consider using it until you can get Epsy working properly. I see that Epsy is on a larger scale than just tracking your meds, but maybe the Apple offering can keep you safe in the meantime.


I wish you the best!

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Apple watch series 6 Something when wrong when trying to open an app

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