Another person call being diverted to me

How is that possible another person call is being forwarded to me when the another person call forwarding feature is off.?


iPhone 11, iOS 16

Posted on Feb 1, 2023 5:22 AM

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Feb 3, 2023 8:34 AM in response to jaysen290

Hi there jaysen290,


If you are receiving forwarded calls unexpectedly on your iPhone, let's first check the settings on each applicable device to ensure this is disabled. These steps from Safely manage how you forward content show how to do this:

Manage call forwarding in iPhone
Depending on your cellular carrier, your iPhone may be able to forward calls you receive to another phone number. You can check to see if calls you receive are being forwarded to another phone number and turn off this feature.
1. On your iPhone, go to Settings > Phone > Calls > Call Forwarding.
If the slider bar is green, it means that call forwarding is turned on and you can see which phone number your calls are being forwarded to.
Note: If you don’t see this option, call forwarding is unavailable on your iPhone. Call your cellular carrier for more information.

2. If necessary, turn off call forwarding.
Turning off call forwarding doesn’t notify the phone number that was receiving forwarded calls.


If this continues after adjusting those settings, then we would recommend reaching out to your wireless carrier next since call forwarding is a feature they would be the best equipped to support.


Cheers!

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Another person call being diverted to me

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