How to reconnect Apple chat support with case Id?

What is case Id in chat support and how it’s works?

Posted on Feb 1, 2023 12:22 AM

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Daecb

Level 1

143 points

Posted on Feb 1, 2023 08:00 AM

The chat ID is for if you want to continue the conversation after it stopped. To use it, start a newconversation, and tell them your case id and they will help you continue.

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1 reply

Top-ranking reply

Daecb

Level 1

143 points

Feb 1, 2023 08:00 AM in response to cchopra079

The chat ID is for if you want to continue the conversation after it stopped. To use it, start a newconversation, and tell them your case id and they will help you continue.

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How to reconnect Apple chat support with case Id?

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