Having issues with Touch ID

Anyone else having problems with Touch ID.


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MacBook Pro 13″, macOS 10.14

Posted on Jan 31, 2023 9:18 PM

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2 replies

Feb 1, 2023 4:01 AM in response to janefromphiladelphia

Try the troubleshooting steps in If Touch ID isn't working on your iPhone or iPad - Apple Support

"Follow these steps. Try using Touch ID after each step: Make sure that you have the latest version of iOS. Make sure that your fingers and the Home button are clean and dry.* For the Home button, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Home button completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around. If you're using a case or screen protector, make sure it doesn't"


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Having issues with Touch ID

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